支持¶
¥Support¶
Material for MkDocs 的核心是一个开放且互助的社区,致力于自由分享知识和见解。我们致力于为这个社区提供支持,在开发工作与有效解决社区问题之间取得平衡。
¥At the heart of Material for MkDocs is an open and supportive community dedicated to freely sharing knowledge and insights. We strive to offer support to this community, balancing our development efforts with the need to address community questions effectively.
为了简化沟通并引导您找到最合适的支持渠道,我们在下面概述了我们的支持结构。
¥In order to streamline communication and direct you to the most appropriate support channel, we've outlined our support structure below.
赞助支持¶
¥Sponsoring support¶
如果您对 Insiders 有任何疑问,或正在考虑成为赞助商, @katharinalisalin随时为您提供帮助。她负责处理所有与赞助相关的非技术性咨询,并乐意为您提供所需的指导。欢迎通过sponsors@squidfunk.com与她联系。
¥If you have questions about Insiders or are considering becoming a sponsor, @katharinalisalin is here to help. She handles all non-technical sponsorship-related inquiries and is happy to provide the guidance you need. Feel free to contact her at sponsors@squidfunk.com.
技术支援¶
¥Technical support¶
我们致力于提供技术支持,确保所有互动保持透明便捷。因此,我们主要的技术咨询渠道是面向整个社区开放的讨论区和问题追踪器。
¥We are committed to providing technical support, ensuring all interactions remain transparent and accessible. Our primary channels for technical inquiries, therefore, are our discussion board and our issue tracker which are open to the entire community.
讨论板¶
¥Discussion board¶
我们的讨论区是技术讨论的主要联络点,由我们的社区和社区专家提供支持。我们鼓励您在发布新问题之前先在讨论区搜索现有答案。
¥Our discussion board serves as the primary point of contact for technical discussions, supported by both our community and our Community Experts. We encourage searching the board for existing answers before posting new questions.
这里积极提供直接支持,特别是针对核心功能相关的查询,而定制技巧通常来自我们出色的社区并由他们分享。
¥Direct support, particularly for core feature-related queries, is actively provided here, whereas customization tips are often sourced from and shared by our amazing community.
问题追踪器¶
¥Issue Tracker¶
我们的问题追踪器为报告错误或提交变更请求提供了一个透明的社区贡献平台。我们鼓励您通过公开问题追踪器,在我们的贡献指南的帮助下,报告在 Insiders 版本和社区版本中发现的错误。同时,请遵循我们的合理使用政策,切勿泄露 Insiders 的私有源代码。
¥For reporting bugs or submitting change requests, our issue tracker offers a transparent platform for community contributions. We encourage reporting bugs found in the Insiders edition and in the community edition with the help of our contributing guides through the public issue tracker, mindful of not disclosing the private Insiders' source code in line with our fair use policy.
这种透明的方法确保解决方案可以使整个社区受益,并且功能请求可以得到社区的支持,这将影响其发展速度。
¥This transparent approach ensures that solutions can benefit the entire community and feature requests can get upvoted by the community which will affect the speed of its development.
优先支持¶
¥Prioritized support¶
“组织”级别或更高级别的组织发起人有权获得优先错误支持。虽然我们无法保证立即解决,因为某些问题比其他问题更难解决,但这可以确保您的问题得到紧急处理。
¥Organizational sponsors at "The Organization" tier or higher are entitled to prioritized bug support. While we cannot guarantee immediate resolution, as some problems are harder to fix than others, it ensures that your issues are addressed with urgency.